Dansk - English
Kort version - Fuld version
Quality Management (Efterår 2003) |
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| Kursuskode : | PITQM-U1 | ||
| ECTS Point : | 5 | Status : | Tilvalg |
| Placering : | 6-7 semester | Timer pr. uge : | 4 |
| Længde : | 1 semester | Undervisningssprog : | Engelsk |
| Hovedindhold : | The classic theories of management: behavioral theories, human relation theories and contingency theories. Quality Management guru´s and their theories. Classic tools in quality management and how to use them in the organisation. Knowledge of ISO9001:2000 and the EFQM Excellence Model. Understanding the five functions of TQM in organisations: Planning, organizing, leading, staffing and controlling. |
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| Undervisningsform : | Lessons, discussions, group exercises, small report on selected subject | ||
| Krævede forudsætninger : | None | ||
| Ansvarlig underviser : | Ingelise Scheel Krüger
, isk@ihk.dk |
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