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Quality Control and TQM (Spring 2005)

Course code : PKVTQM-U1
ECTS Credits : 5 Status : Optional
Placement : 6-7 semester Hours per week : 4
Length : 1 semester Teaching Language : Danish

Principal Content : Quality Control and Quality Management in Production, Engineering and Administrative departments. Understanding of the need for Senior Management commitment to TQM. Quality Technics e.g. QFD and Statistical Analysis, Quality Costs, Systems and Standards (the ISO 9000 series), Systematic Quality improvement, People Involvement.
Teaching method : Lectures, group-discussions, reports, problemsolving, homework, if possible also a visit to a factory known for its high Quality.
Required prequisites : None
Responsible teacher : Ingelise Scheel Krüger , isk@ihk.dk